General Grievance Redressal Process

How to Reach Us

Clients can seek clarification or lodge complaints through multiple channels, written correspondence, oral communication, or telephonic contact. We are committed to addressing all concerns promptly and professionally.

Resolution Timeline

Clients can expect a comprehensive response within 21 days of approaching Dream Trade's Research Analyst with their query or concern.

Escalation Process

1SEBI Complaint Portal: If unsatisfied with our response, clients may lodge a grievance with SEBI at https://scores.sebi.gov.in/ or write directly to SEBI's office.

2Online Dispute Resolution: After exhausting the above resolution options, clients who remain unsatisfied may initiate dispute resolution through the ODR Portal.

For comprehensive details about the ODR mechanism, fees, timelines, and procedures, please visit: https://smartodr.in/login