Disability Grievance Redressal
Annexure B — Grievance Redressal Mechanism (Accessibility)
Accessibility Compliance (SEBI circular: July 31, 2025)
In line with the latest SEBI directions, Dream Trade has set up a dedicated process to address accessibility-related grievances from persons with disabilities (PwDs), overseen by Sagar Balasaheb Shelar.
Dedicated Channels
Reach us for Accessibility Issues:
Email: compliance@thedreamtrade.in
Helpline: 8446244261 (Mon–Fri, 9:30 AM – 5:00 PM)
Web Form: https://thedreamtrade.in
Email: compliance@thedreamtrade.in
Helpline: 8446244261 (Mon–Fri, 9:30 AM – 5:00 PM)
Web Form: https://thedreamtrade.in
Process
All accessibility-related complaints are acknowledged within 2 working days.
A detailed resolution/response is provided within 15 working days.
If a concern requires more time due to complexity, the revised timeline and reason will be communicated to the complainant.
Escalation Matrix
1Nodal Officer: Mr. Sagar Balasaheb Shelar — Email: rasagar@thedreamtrade.in — Contact: 8446244261
Compliance Owner
Name: Sagar Balasaheb Shelar
Role: Nodal Officer — Accessibility Compliance
Support Email: compliance@thedreamtrade.in